Information on Data Protection
Collection of data
We collect data when initiating, concluding, transacting and rescinding a contract of sale. This data is collected, stored and processed by us.
Your visit to our website is recorded. Essentially, the data captured consist of the IP address used by your computer or mobile device, the date and time, the browser type and operating system of your PC and the pages you visit. We are generally unable to access personally identifiable information and have no intention to do so.
Use and dissemination of data
The personal data we receive from you when you, for example, place an order or send an email (e.g. your name and your address or your email address) are processed only for correspondence with you and only for the purpose for which you have provided us with the data. We pass your details to the shipping company used for the delivery only to the extent that this is necessary for the delivery of the goods. In order to process payments, we pass your payment details to the financial institution used for handling the payment.
Furthermore, we assure you that we do not pass your personal data on to third parties unless we are legally obliged to do so or you have given us your consent to do so in advance. In the event that we make use of service providers for implementing and carrying out operational processes, the contractual relationships are regulated by the provisions of the German Federal Data Protection Act.
Consent and revocation
If you have provided us with personal data, you can delete it at any time. Data used for billing and accounting purposes are not affected by a cancellation/revocation or by a deletion.
Personal data provided to us via our website are stored only until the purpose is fulfilled for which they were provided to us. The retention periods stipulated by commercial and tax law may require that some of your data is stored for up to ten years.
If you open a customer account, you thereby consent to the storage of your personal data such as your name, address, email address, bank details and your usage data (user name, password). This gives you the option of placing orders with us using your email address or your customer number and your personal password.
You can configure your browser so that you are informed when cookies are used and decide whether to accept them on a case-by-case basis or else refuse to accept cookies for certain cases or as a general rule. If you choose not to accept cookies, the functionality of our website may be limited.
Your rights and requesting information
In the event that you are no longer happy for your personal data to be stored or if the personal data are no longer correct, then with appropriate notice we will have your data deleted or blocked or make the necessary corrections (to the extent that this is possible, according to the applicable law). On request and at no cost, you may receive information about the personal data that we have stored about you.
For questions regarding the collection, processing or use of your personal data and for requesting information on, correcting, blocking or deleting data, please contact us by sending an email to email@example.com.