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Consumer right to cancel

The following right to cancel applies for consumers only:

Cancellation policy 

Right of Cancellation

You have the right to cancel this agreement, no questions asked, within thirty days.

The cancellation period is thirty days from the date on which you or a third party designated by you who is not the carrier took possession of the goods.

To exercise your right to cancel, you must notify us at MORGENWERK UG, Hallerstraße 6, 20146 Hamburg, email: hello@morgenwerk.watch with a clear statement (e.g., letter by postal service or email) of your decision to cancel the agreement.

Your cancellation will be considered to be within the cancellation period as long as your notice to exercise your right to cancel was sent before the expiration of the cancellation period.

 

Consequences of Cancellation

If you cancel this agreement, we are required to return to you any payments that we have received from you promptly and within fourteen days of the date on which the notice concerning your cancellation of this agreement was received by us. We will use the same manner of payment for this reimbursement as you used for the original transaction unless we request a different way. under no circumstances will you be charged for this reimbursement. We have the right to refuse to make reimbursement until we have received the returned goods and investigate possible reduction of value.

You must return or hand over the goods promptly and in any case within fourteen days after the date on which you notify us of your cancellation of this agreement. You will be considered within the deadline so long as you have sent the goods before the fourteen days have elapsed.

You will only be responsible for any reduction in the value of the goods if this reduction in value can be attributed to any handling not necessary for inspecting its condition, features, and operability.

No right of cancellation will be honored in the case of distance sales agreements for the delivery of goods that are not prefabricated and whose production included a personalized selection or specification by the consumer or that is uniquely customized to the personal requirements of the consumer.